Counsellor profile
Paulette Shelley, BACP
Counsellor - relationships and trauma
See online counselling options- Client-Centred
- CBT elements
- BACP registered
About Paulette
Counsellor and BACP member, Paulette Shelley has three years' experience working with people in the United Kingdom on relationship problems, trauma and abuse, anger, low self-esteem and depression. She offers one-to-one work that aims to help people talk through painful feelings and get clearer about what matters to them.
Paulette uses client-centred approaches alongside elements of cognitive behavioural therapy. Sessions focus on what a person brings to the room now and on practical steps that can reduce distress. She listens for patterns in thinking and behaviour and helps people test different ways of responding.
People contact her about relationship strain, past abuse, persistent anger, low self-worth or long-term low mood. She also works with related concerns such as attachment issues, obsessive thoughts and compulsion, panic attacks, substance problems, self-harm and feelings of isolation or guilt.
In sessions Paulette offers space to reflect and to try out new options. She avoids giving direct instructions and instead supports clients to find what makes sense for them. Sessions can be structured around short-term goals or kept open for longer‑term exploration depending on the person's needs.
Practical matters are agreed at the start. Paulette uses her BACP registration when practising in the UK and works in English. People who live outside the UK may also be offered work where this is appropriate. To begin, prospective clients complete a brief matching questionnaire and book a first session.
How Paulette uses client-centred and CBT methods online
Paulette works with client-centred therapy, which means she listens closely to a person's experience and follows their lead in sessions. This approach helps people make sense of their feelings and decide what to focus on next.She also draws on cognitive behavioural therapy, using simple techniques to identify unhelpful thoughts and try different responses. CBT elements are useful for problems such as panic, low mood, intrusive thoughts and repetitive behaviours because they focus on clear, practical steps.
Finding the right approach is part of the work. Paulette will discuss how client-centred and CBT methods might suit a person's needs and adjust the mix as sessions continue. She works collaboratively to set goals and review progress together.
The biography notes she offers online counselling. Please confirm the available session formats and practical details before booking. Online sessions can fit into busy lives by removing travel time, allowing shorter check-ins, and letting people join from wherever they can be in a quieter setting. Registered or accredited professionals use online work to make therapy more flexible and easier to schedule.
Areas of expertise
Primary focus
Additional focus areas
Therapeutic approaches
Experience
3+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
What concerns does she help with most often?
Paulette commonly supports people with relationship problems, trauma and abuse, anger, low self-esteem and depression. She also works with related issues such as panic, obsessive thoughts, addiction and self-harm.
What is her therapeutic style?
She uses a client-centred approach combined with elements of cognitive behavioural therapy. Work tends to focus on current feelings, patterns in thinking and practical ways to change unhelpful responses.
How long has she been practising?
She has three years' experience working as a counsellor.
Which professional body is she a member of?
She is registered with the British Association for Counselling and Psychotherapy, shown as BACP.
Which languages are sessions offered in?
Sessions are offered in English.
Can people outside the UK work with her?
International clients are accepted where appropriate. Practical and legal details are checked before any work proceeds.
What session formats does she offer?
The original biography states she offers online counselling. Confirm current session options before booking to check formats and scheduling.
How do I start a first session?
Select the See online counselling options button, complete a short matching questionnaire, and then schedule a first session.
Details come from information the counsellor supplied to BetterHelp. A membership or registration can be checked on the professional body's own register.
Online counselling is not emergency care. In an emergency call 999, or see the help numbers.