Counsellor profile
Michelle Robinson-Hayes, BACP
Counsellor - stress and relationships
See online counselling options- Client-Centred Therapy
- Cognitive Behavioural Therapy
- Hypnotherapy
About Michelle
Counsellor Michelle Robinson-Hayes is BACP registered and has worked in counselling for 10 years. She supports people with stress, anxiety, relationships, grief, self-esteem and depression, as well as a wider range of concerns such as addictions, ADHD, trauma and issues around intimacy and parenting.
Michelle uses a mixture of approaches in her work. She draws on client-centred ways of listening to what matters to each person. She also uses cognitive behavioural techniques to help with unhelpful thinking and practical coping. Hypnotherapy and mindfulness are part of her toolbox when they fit a client’s needs.
Her background includes many years in senior management across corporate roles. That experience influenced her interest in coaching, training and workplace mental health. She has run her own counselling and hypnotherapy practice, The Listening Tree, for more than eight years and has taught counselling and hypnotherapy up to level 5.
Michelle has provided bereavement work and volunteered with CRUSE, completing over 150 hours with that organisation. She reports more than 1,000 counselling hours and around 500 hours of hypnotherapy. She also supervises counsellors and is a qualified hypnotherapy supervisor.
She has worked with employee assistance programmes and offered telephone and video counselling in previous roles. Michelle lists affiliate links with several mental health organisations and accepts international clients. To start, she asks people to complete a short matching questionnaire and book an initial session.
Therapeutic approaches and online counselling
Michelle often uses client-centred work, which focuses on listening and helping people set the pace and topics of their sessions. This approach suits people who want a space to talk things through and to be heard without pressure.She also uses Cognitive Behavioural Therapy, a practical method that looks at thoughts and behaviours that keep problems going. CBT is commonly used for anxiety, low mood and stress and involves learning new ways of coping and responding to difficulties.
Finding the right approach is part of the work together. The therapist will discuss options and agree what to try based on the person's needs, goals and preferences. That discussion can include trying a different method if something does not feel helpful.
The biography mentions telephone and video counselling in previous roles, but current session formats are not specified here. Please confirm the exact session options before booking. Online sessions can make it easier to fit counselling around work, study or family life, and some people prefer shorter telephone check-ins while others choose video for face-to-face contact. Registered or accredited professionals can explain how they run appointments and what will work best for each person.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
10+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
What kinds of problems does she help with most often?
She works with stress, anxiety, relationship problems, grief, low self-esteem and depression. She also lists a wide range of other concerns such as addictions, ADHD and trauma.
What is her therapeutic style?
She combines client-centred listening with practical methods such as cognitive behavioural work. Hypnotherapy and mindfulness may be used when they suit the client's goals.
How long has she practised?
She has around 10 years of counselling experience and reports over 1,000 hours of counselling work plus about 500 hours of hypnotherapy.
Which professional body is she registered with?
She is registered with the British Association for Counselling and Psychotherapy, shown as BACP on her profile.
Which languages are supported?
Sessions are offered in English.
Can I work with her from outside the UK?
She accepts international clients, according to her profile.
How much do sessions cost?
Cost varies with location and is payable through a subscription model that can be cancelled at any time.
How do I begin if I want to book?
Start by selecting the See online counselling options button, complete a short matching questionnaire, and schedule a first session.
Details come from information the counsellor supplied to BetterHelp. A membership or registration can be checked on the professional body's own register.
Online counselling is not emergency care. In an emergency call 999, or see the help numbers.