Counsellor profile
Lucy Palmer, BACP
Counsellor - anxiety and relationships
See online counselling options- Person-centred approach
- LGBT+ inclusive practice
- Higher National Diploma
About Lucy
Lucy Palmer is a counsellor and a member of the British Association for Counselling and Psychotherapy, with three years' experience working in the United Kingdom. She works person-centred and LGBT+ inclusive, and helps people who are facing anxiety, depression, relationship issues, grief, stress and identity concerns.
She offers straightforward, conversational counselling. Sessions focus on what the client brings and on understanding how problems affect daily life. Lucy listens without judgement and aims to help people notice their own resources and options.
Her background includes a Higher National Diploma in Counselling and roles as a counsellor, listening service volunteer and online peer supporter. These experiences have given practical exposure to a range of presenting issues and ways of talking with people in distress.
Lucy describes her work as integrative, drawing mainly on person-centred ideas alongside elements from cognitive and psychodynamic approaches. The therapeutic relationship is placed at the centre of sessions and used as the basis for making sense of patterns such as communication problems, attachment issues, or avoidant behaviour.
She commonly supports people dealing with addiction and substance concerns, eating and sleep difficulties, caregiving stress and chronic illness, as well as career and self-esteem problems. She also offers help around parenting strain, blended family matters and life changes such as separation or bereavement.
Sessions are delivered in English. International clients are not currently accepted. Before booking, people should confirm current session options and practical arrangements via the platform matching process.
How Lucy uses client-centred ideas in online counselling
Client-Centred Therapy focuses on the person in front of the counsellor. The counsellor listens without directing and helps people explore their thoughts and feelings. This approach suits issues like identity concerns, low self-esteem, relationship difficulties and general anxiety.Lucy also draws on elements of cognitive and psychodynamic thinking. Cognitive ideas look at unhelpful thoughts and how they affect mood and behaviour. Psychodynamic ideas look at repeated patterns and past relationships that influence current feelings. Together these approaches give practical ways to notice patterns and try different responses.
Finding the right approach is part of the work. Lucy will discuss what feels most useful and will adjust methods based on the client's needs, goals and preferences. This is a collaborative decision made over the first few sessions.
The biography indicates video call, telephone and messaging as offered formats, so check the platform to confirm which options are currently available. Online sessions can make it easier to fit counselling into a working day, reduce travel time and allow for shorter check-ins when needed. Confirm the exact session types and scheduling details before booking.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
3+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
What concerns does she commonly help with?
She works with stress, anxiety, depression, relationship difficulties, grief and identity-related issues, among other topics such as addiction and sleep problems.
How does she approach counselling?
She practises client-centred counselling, placing the relationship at the heart of sessions and drawing on humanistic, cognitive and psychodynamic ideas as needed.
How much counselling experience does she have?
She has three years' experience working in counselling roles, including volunteer and online peer support work.
Which professional body is she a member of and where is she based?
She is a member of the British Association for Counselling and Psychotherapy (BACP) and works in the United Kingdom.
In which language are sessions offered?
Sessions are offered in English only and she is not taking international clients.
What session formats are used?
Her biography states she offers video call, telephone and messaging sessions; confirm current session options before booking.
How are sessions paid for?
Costs vary with location and sessions use a subscription model that can be cancelled at any time.
How do I begin working with her?
Select the See online counselling options button, complete the short matching questionnaire and then schedule a first session.
Details come from information the counsellor supplied to BetterHelp. A membership or registration can be checked on the professional body's own register.
Online counselling is not emergency care. In an emergency call 999, or see the help numbers.