Counsellor profile
Helen Pool, BACP
Counsellor - relationships and anxiety
See online counselling options- Attachment-based work
- CBT methods
- Hypnotherapy informed
About Helen
Counsellor Helen Pool is a BACP member with eight years' practice. She works with stress, anxiety, relationship and family concerns among other issues and supports people who are coping with losses, addiction and life changes.
Helen speaks plainly about patterns that feed difficulties. She draws on attachment ideas and client-centred ways of working to help people notice repeating behaviours. She also uses cognitive behavioural techniques and emotionally-focused approaches when they suit the problem at hand.
Her own experience of facing rejection and abandonment informs how she listens. That background shaped her interest in attachment, self-worth and relationship patterns. Helen aims to help people understand the roots of their struggles and the choices they keep making.
Sessions are conversational and practical. Helen helps people name what is happening, try small changes, and reflect on what those changes reveal. She may suggest exercises outside sessions and uses straightforward language rather than clinical terms.
Helen qualified at postgraduate level and holds a Diploma in Hypnotherapy. She previously worked in engineering and project management, so she is used to discussing work-related stress and practical pressures. She works with adults and young people aged 11 and up and offers support to people in the United Kingdom and internationally.
Her approach is collaborative and paced to the person. People who want to start are asked to complete a short matching questionnaire and then book a first session via the online options button.
Therapeutic approaches and remote counselling
Attachment-based work looks at how early relationships shape present patterns. It helps when someone wants to understand why they repeat the same relationship behaviours and feel stuck in attachment worries. Client-centred work focuses on being listened to and understood. That approach helps people find their own solutions and make decisions that feel right. Cognitive behavioural therapy (CBT) targets thoughts and actions that keep problems going and is useful for anxiety, low mood and unhelpful habits.Finding the right mix of approaches is part of the work. Helen will discuss aims and preferences and try methods that seem likely to help. This is done together so the plan changes if something does not fit or produce useful learning.
The biography lists video, phone, live chat and messaging as session formats, so please confirm which are currently offered before booking. Online sessions can make it easier to fit counselling into a busy week, reduce travel time and allow shorter check-ins when needed. They also let people choose whether to be on camera or use a phone or message for sessions, which can help sessions fit around work, childcare or other commitments.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
8+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
What kinds of problems does she help with?
She works with stress, anxiety, relationship and family difficulties, addiction, grief, self-esteem and related concerns such as attachment and communication problems.
What is her therapeutic style?
Helen uses a mix of attachment-based, client-centred and cognitive behavioural methods, and she also draws on emotionally-focused and existential ideas when helpful.
How long has she been practising?
She has eight years of professional experience working with people on a range of issues including trauma, relationships and work stress.
Which professional body is she a member of and where does she practise?
She is a member of the BACP and works with people in the United Kingdom.
Can I work with her if I live outside the UK?
Yes. She accepts international clients and conducts sessions with people outside the United Kingdom.
What session formats are available?
The original biography listed video, phone, live chat and messaging. Please confirm current session options before booking.
How much do sessions cost?
Cost varies by location and sessions are arranged through a subscription that can be cancelled at any time.
How do I begin if I want to work with her?
Use the See online counselling options button, complete a short matching questionnaire, and schedule your first session.
Details come from information the counsellor supplied to BetterHelp. A membership or registration can be checked on the professional body's own register.
Online counselling is not emergency care. In an emergency call 999, or see the help numbers.