Counsellor profile
Carol Shields, BACP
Counsellor for stress and relationships
See online counselling options- ACT informed
- CBT methods
- Mindfulness practice
About Carol
Counsellor Carol Shields is a BACP member with 10 years of experience. She works in the United Kingdom and helps people with stress, anxiety, relationship and family concerns, self‑esteem, coping with life changes, addictions, grief and mood conditions such as depression and bipolar. She also supports people facing parenting difficulties, anger and career stress, and offers help around ADHD and trauma and abuse.
Carol uses clear talking and practical steps in sessions. She draws on Acceptance and Commitment Therapy, Cognitive Behavioral Therapy and Client‑Centred ways of working alongside mindfulness. Sessions focus on what is happening now and on small changes people can try between meetings.
Her style is straightforward and goal‑oriented. She listens to what matters to the person in front of her and then discusses options that might help. Work can include looking at thoughts and behaviour patterns, noticing unhelpful responses, and practising new ways of managing day‑to‑day stress.
Carol also gives space to difficult life events such as bereavement, trauma and relationship breakdowns. She can help with complex issues like codependency, attachment concerns, and long‑term health or caring pressures. The emphasis is on steady, practical progress rather than quick fixes.
People who want to begin fill in a short matching questionnaire and arrange a first session. Sessions use a subscription model that can be cancelled at any time. Languages offered are English and international clients are accepted.
How Carol uses ACT, CBT and mindfulness in online counselling
Acceptance and Commitment Therapy (ACT) helps people notice unhelpful thoughts and choose actions that matter to them. It can be useful for anxiety, low mood and difficulties arising from life change. Cognitive Behavioral Therapy (CBT) focuses on identifying patterns in thinking and behaviour and testing small experiments to change them, which suits problems like anxiety, low mood and stress. Mindfulness practice teaches simple attention skills to reduce rumination and increase calm in everyday moments.Finding the right mix of approaches is part of the work. The counsellor will talk with the person about their needs, goals and preferences and agree together which methods to try. That makes sessions a collaborative process rather than a fixed set of techniques.
The precise session formats are not listed in the biography, so confirm current options before booking. Online sessions can help fit counselling into a busy week, reduce travel time and allow for shorter check‑ins when needed. They also make it easier to keep working on techniques between meetings and to use practical exercises in the person’s own environment.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
10+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
What concerns does she commonly help with?
She works with stress, anxiety, relationship and family issues, self‑esteem, addictions, trauma and grief among other concerns listed in her profile.
What is her counselling style?
Her approach is straightforward and practical, combining client‑centred listening with CBT and ACT techniques plus mindfulness exercises.
How much experience does she have?
She has ten years of professional experience working with a range of mental health and life‑management issues.
Which professional body is she a member of?
She is listed as a member of the British Association for Counselling and Psychotherapy, shown as BACP in her profile.
In which languages can sessions be held?
Sessions are offered in English.
Can people outside the UK work with her?
She accepts international clients according to the details provided in her profile.
How are sessions paid for?
Sessions use a subscription model and that subscription can be cancelled at any time; specific fees vary by location.
How do I begin a first session?
Use the See online counselling options button, complete a short matching questionnaire, and then schedule the first session as instructed.
Details come from information the counsellor supplied to BetterHelp. A membership or registration can be checked on the professional body's own register.
Online counselling is not emergency care. In an emergency call 999, or see the help numbers.