Counsellor profile
Zivai Mutokonyi, BACP
Counsellor - relationships and life changes
See online counselling options- Client-Centered Therapy
- Relationship support
- Works in English and Shona
About Zivai
Zivai Mutokonyi is a counsellor and a member of the BACP with 13 years of experience working in the United Kingdom. She focuses on relationship and family concerns, stress, anxiety, trauma and abuse, grief, intimacy issues and anger. She also works with people on self esteem, career questions, depression and coping with life changes.
Zivai uses a client-centred approach. Sessions focus on the person's experience and the relationship between counsellor and client. Conversations aim to make space for what matters most to the individual and to help them make sense of difficult feelings.
She also offers coaching-style support when people want clear steps and practical planning. This can help with career decisions, life purpose and managing changes that feel overwhelming. Zivai notes communication problems, immigration concerns, infidelity and multicultural issues as areas she often addresses.
People can work with her in English or Shona. The initial step is a short matching questionnaire and a booked first session, which begins by clarifying goals and how sessions will run. Zivai adapts the length and focus of sessions to what the client needs while keeping discussions straightforward.
Her style is direct and respectful. She aims to listen and respond so people can better understand their feelings and options. Practical steps and ongoing reflection are combined so clients can move forward at a steady pace.
Client-centred approaches and online counselling
Client-Centred Therapy places the person's own experiences at the centre of sessions. The counsellor listens without directing the story and reflects what is said back, which helps people understand their feelings and make clearer choices. This approach is often used for relationship issues, grief, stress and self esteem concerns.Finding the right approach is part of the work. The counsellor will discuss goals, preferences and practical needs in the first meetings and agree a way forward together. This is a collaborative process that can be adjusted as needs change.
Practical benefits of online counselling include being able to fit sessions into a busy week and avoiding travel time. Some people prefer shorter check-ins or audio-only contacts when they need less time or lower bandwidth. The therapist's exact session formats should be confirmed before booking, so check the available options when you complete the initial matching questionnaire and schedule a first session.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
13+ years
Listed in
United Kingdom
Languages
English, Shona
Frequently asked questions
What sorts of problems does she help with?
She helps people with relationship and family concerns, stress, anxiety, trauma and abuse, grief, intimacy issues, anger, self esteem and career questions.
What is her therapeutic style?
She works with a client-centred approach, focusing on the client's experience and building the relationship in sessions.
How much experience does she have?
She has 13 years of professional experience working in the United Kingdom.
What credential does she hold and where does she practise?
She is a member of the BACP and practises in the United Kingdom.
Which languages are available for sessions?
Sessions are offered in English and Shona.
Can people outside the UK work with her?
International clients are accepted.
How much do sessions cost?
Cost varies with location; sessions use a subscription model that can be cancelled at any time.
How do I begin working with her?
Select the See online counselling options button, complete a short matching questionnaire, and schedule a first session.
Details come from information the counsellor supplied to BetterHelp. A membership or registration can be checked on the professional body's own register.
Online counselling is not emergency care. In an emergency call 999, or see the help numbers.