Counsellor profile
Roy Ka Yiu Lam, BACP
Counsellor for anxiety and relationships
See online counselling options- CBT
- EFT
- Career support
About Roy
Counsellor and BACP member Roy Ka Yiu Lam has eight years of counselling experience. He works in the United Kingdom and speaks English and Cantonese. He helps people with stress, anxiety, self‑esteem, career concerns and LGBT related issues among other personal and relationship difficulties.
Roy trained with a Master in Social Sciences (Counselling) from the University of Hong Kong. He also spent many years working in human resources, which shaped his interest in workplace and career matters. Before moving to the UK in 2021 he volunteered as a counsellor in Hong Kong, working with people facing hearing impairment, depression and family problems.
In sessions he uses Cognitive Behavioral Therapy and Emotionally-Focused Therapy alongside ideas from Bowen family-systems thinking. That means conversations may look at thoughts and behaviours, emotions in relationships, and patterns that recur across family life. He draws on practical tools from CBT and on emotion-focused techniques to help with communication and closeness where needed.
People come to talk about grief, parenting strain, commitment and communication problems, or coping with life changes. He also works on issues such as addiction, immigration stress, guilt and shame, and caregiver burden. Sessions are conducted in English or Cantonese depending on the client’s preference.
Roy describes his way of working as collaborative and direct. He aims to help clients identify goals and to try out different ways of addressing the problems they bring. To begin, clients complete a short questionnaire and then schedule a first session.
How Roy uses CBT and EFT in online counselling
CBT, or Cognitive Behavioral Therapy, focuses on identifying unhelpful thoughts and testing them against real life. It uses practical exercises and small experiments to change patterns that feed anxiety or low mood.EFT, Emotionally‑Focused Therapy, looks at emotions in close relationships and how they shape behaviour. It helps people name feelings, improve emotional communication and repair ruptures in connection.
Finding the right approach is part of the work. The therapist will discuss your needs, goals and preferences and agree together which methods to try. That way sessions stay focused on what you want to change and how you prefer to work.
Session formats are not specified in the biography, so please confirm current options before booking. Online counselling can make it easier to fit therapy into daily life - for example by avoiding travel, allowing a shorter check‑in between commitments, or offering choices about camera use. Registered or accredited professionals often use online work to support consistent contact and progress without changing the core of the therapy.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
8+ years
Listed in
United Kingdom
Languages
English, Cantonese
Frequently asked questions
What kinds of problems does he help with?
He works with stress, anxiety, depression, self‑esteem and career difficulties. He also supports people with relationship, family and LGBT related concerns.
Which therapeutic approach does he use most often?
He combines Cognitive Behavioral Therapy and Emotionally‑Focused Therapy with Bowen family‑systems ideas. Sessions may include thinking skills from CBT and emotion work from EFT.
How much experience does he have?
He has eight years of counselling experience and prior professional experience in human resources. He completed a Master in Social Sciences (Counselling).
Is he registered with a professional body in the UK?
He is a member of the British Association for Counselling and Psychotherapy, shown as BACP.
What languages are sessions offered in?
Sessions are offered in English and Cantonese.
Can international clients work with him?
He accepts international clients. Confirm session details and any practical arrangements before booking.
How are sessions scheduled and what do they cost?
Cost varies with location and sessions use a subscription model that can be cancelled at any time. Check the platform fees and terms for current pricing.
How do I start a first session?
Select the See online counselling options button, complete a short matching questionnaire, and then schedule a first session.
Details come from information the counsellor supplied to BetterHelp. A membership or registration can be checked on the professional body's own register.
Online counselling is not emergency care. In an emergency call 999, or see the help numbers.