Counsellor profile
Melanie Crossley, BACP
Counsellor for stress and relationships
See online counselling options- Client-Centred
- Existential focus
- Short practical steps
About Melanie
Counsellor Melanie Crossley is BACP registered and has three years of professional experience. She works with stress, anxiety, relationship issues, trauma and abuse, depression, and coping with life changes, using straightforward conversational work to help people talk things through.
Melanie keeps sessions clear and focussed. She listens to what matters most and helps people name practical steps they can use between meetings. The aim is to make difficult feelings easier to manage and to clarify what a person wants to change next.
Her approach draws on client-centred work, which places the client's perspective at the heart of the session. That means the pace and topics follow what the person brings, with the counsellor offering reflective feedback and support. She also uses elements of existential thinking, which looks at meaning, choice and responsibility when people face big life questions.
Melanie has worked with issues such as abandonment, attachment difficulties, divorce and separation, guilt and shame, isolation and loneliness, mood disorders, narcissism and post-traumatic stress. She aims to help people understand how these difficulties affect day-to-day life and relationships, and to identify small, manageable changes.
Sessions are offered in English and take place in the United Kingdom. Before arranging a first meeting, clients are asked to use the site process to complete a short matching questionnaire and then schedule a session.
Using client-centred and existential approaches online
Client-Centred Therapy focuses on listening and reflecting what the person brings. The counsellor follows the client's priorities and offers responses that help clarify feelings and choices. This approach can help with anxiety, low mood and relationship worries.Existential Therapy looks at life questions such as meaning, responsibility and freedom. It can help when people are facing big changes, feeling stuck, or wanting clearer direction about relationships and values.
Finding the right approach is part of the work. Melanie will discuss goals and preferences with each person and together they will decide which methods to use. This is a collaborative process and may change as the work progresses.
Session formats are not specified in the biography, so please confirm current session options before booking. Online work can make it easier to fit counselling into a busy week, reduce travel time and allow shorter check-ins when needed. Registered or accredited professionals often use these practical benefits to help therapy fit everyday life.
Areas of expertise
Primary focus
Additional focus areas
Therapeutic approaches
Experience
3+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
What concerns does she help with most often?
She works with stress, anxiety, relationship issues, trauma and abuse, depression, and coping with life changes.
What style of therapy does she use?
She uses Client-Centred Therapy to follow the client's lead and existential ideas to look at meaning and choice.
How long has she been practising?
Melanie has three years of professional experience in counselling work.
Which professional body is she registered with?
She is registered with the British Association for Counselling and Psychotherapy, shown as BACP.
In which languages can sessions be held?
Sessions are offered in English.
Can people outside the UK work with her?
She is not currently accepting international clients.
How are sessions charged?
Cost varies with location and sessions use a subscription that can be cancelled at any time.
How do I arrange a first session?
Use the See online counselling options button, complete the short matching questionnaire, and then schedule a first session.
Details come from information the counsellor supplied to BetterHelp. A membership or registration can be checked on the professional body's own register.
Online counselling is not emergency care. In an emergency call 999, or see the help numbers.