Counsellor profile
Lucy Caplan, BACP
Counsellor - Addictions and relationships
See online counselling options- Addictions support
- CBT and solution focus
- Telephone and video
About Lucy
Counsellor and registered member of the British Association for Counselling and Psychotherapy (BACP) with 17 years' experience. Lucy Caplan works with a wide range of concerns including addictions, trauma and abuse, grief, anxiety and depression, relationship and family issues, eating and sleeping problems, parenting stress, workplace difficulties and life changes.
She offers straightforward, person-focused counselling. Sessions concentrate on the issues a client brings and on practical ways to make things more manageable. Lucy uses a mix of approaches to match what each person needs rather than following one set method.
Her day-to-day approach is client-centred while also drawing on solution-focused techniques. She uses Cognitive Behavioural Therapy methods to look at thoughts and behaviour patterns, and Motivational Interviewing when people want help with change. These methods are used alongside general counselling skills to support coping and problem-solving.
Lucy trained as a counsellor in 2007 and has kept a steady practice since then. She has experience across short-term, time-limited and longer-term work and has spoken with people about many forms of loss, relationship breakdown and addiction concerns.
Sessions can be by telephone or video calls. International clients can be accepted but session arrangements should be checked before booking. Costs vary with location and sessions use a subscription that can be cancelled at any time.
To begin, a person completes a short matching questionnaire and books an initial session via the See online counselling options button. This starts a simple process of arranging times and discussing what to focus on in early meetings.
How her approaches translate to online counselling
Client-centred work means the counsellor focuses on the issues the client brings and listens to what matters most. This approach helps people who need space to talk through feelings, relationship problems or grief and decide what to work on first.Cognitive Behavioural Therapy (CBT) looks at how thoughts, feelings and behaviour interact. In online sessions CBT can help with anxiety, low mood, sleep issues and unhelpful habits by creating simple steps and practical tasks to try between meetings.
Motivational Interviewing supports people who want to change behaviours such as drug or alcohol use or smoking and vaping cessation. It uses a conversational style to strengthen a person’s own reasons for change and to plan manageable next steps.
Finding the right approach is part of the early work. The counsellor will discuss options and agree a way of working that suits the person’s needs, goals and preferences. That choice is made together and can change as therapy moves on.
She provides sessions by telephone or video calls, so check the exact session options before booking. Online sessions can make it easier to fit counselling around work, childcare or travel, and they can reduce the time needed for appointments by removing travel. Registered professionals and therapists commonly use these formats to keep counselling practical and accessible.
Areas of expertise
Also works with
Additional focus areas
Therapeutic approaches
Experience
17+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
What kinds of problems does she help with?
She works with addiction, trauma, grief, anxiety, depression, relationship and family concerns, eating and sleeping difficulties, parenting stress, workplace issues and life changes.
What is her therapeutic style?
Her work is client-centred and practical. She also uses solution-focused methods, Cognitive Behavioural Therapy and Motivational Interviewing to help people change patterns and reach short-term goals.
How long has she practised?
She qualified as a counsellor in 2007 and has 17 years' experience working across varied counselling issues.
Which professional body is she a member of?
She is a registered member of the BACP, the British Association for Counselling and Psychotherapy.
Are sessions available in other languages?
Sessions are offered in English.
What session formats does she use?
She offers telephone and video call sessions. Confirm current session options before booking.
How does charging work?
Cost varies with location and sessions use a subscription model that can be cancelled at any time.
How do I start a first session?
Select the See online counselling options button, complete a short matching questionnaire, and schedule an initial appointment to begin.
Details come from information the counsellor supplied to BetterHelp. A membership or registration can be checked on the professional body's own register.
Online counselling is not emergency care. In an emergency call 999, or see the help numbers.