Counsellor profile
Lisa Crosby, BACP
Counsellor - stress and anxiety
See online counselling options- Self esteem
- Life changes
- Trauma and abuse
About Lisa
Counsellor and BACP member with 14 years of experience, Lisa Crosby helps people in the United Kingdom with stress, anxiety, self esteem, coping with life changes, relationships, trauma and abuse, and depression. She also focuses on issues such as body image, first responder concerns, guilt and shame, isolation and loneliness, self-harm, self-love, sexual assault and abuse, and young adult issues. Lisa works in a direct, practical way and aims to make sessions straightforward and understandable.
Lisa treats people as the expert on their own lives. She listens to what matters most and helps people break problems into manageable steps. Sessions focus on clear goals, looking at patterns that cause distress, and finding ways to change day-to-day habits that get in the way of feeling better.
Her approach is collaborative. Lisa encourages people to bring questions and to set the pace. She pays attention to how life events, identity and relationships shape feelings and behaviour. This includes work around coming to terms with past abuse and dealing with the fallout of traumatic experiences.
Practical skills are often part of the work. Lisa uses tools to reduce anxiety, improve confidence, and support coping during life changes. She also addresses wider impacts such as isolation, shame, or difficulties with self-worth.
Sessions look at current problems alongside their history. Lisa helps people develop small, steady steps to manage symptoms and rebuild routine. She asks about what has worked before and adapts the focus as needs change.
Therapeutic approaches and online counselling
Lisa uses evidence-based techniques that focus on practical change. One common strand is skills-based work to reduce anxiety, which teaches breathing, grounding and planning techniques to manage panic and worry. These practical tools help with day-to-day stress and with regaining a sense of control.Another strand is work that addresses self esteem and unhelpful patterns. This looks at how thoughts, beliefs and behaviours interact and supports people to test different ways of thinking and acting. That kind of work is useful for relationship issues, body image concerns and feelings of shame or guilt.
Finding the right approach is part of the early work. The therapist asks about what the client wants to achieve and discusses different options. Together they decide which methods to try and the plan can be adjusted as progress is checked.
If you prefer online counselling, confirm the exact session formats before booking. The main practical benefits of remote sessions are easier fitting of appointments into a busy week, avoiding travel time, and the ability to choose shorter check-ins when needed. Phone or video can be used differently - for example a phone call may suit a quick check-in while video lets the conversation feel closer. Confirm current options when you book so you know what to expect.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Experience
14+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
What concerns does she commonly help with?
Lisa works with stress, anxiety, low self esteem, relationship issues, depression and coping with life changes. She also supports people facing trauma, sexual assault, body image problems and young adult issues.
What is her general approach in sessions?
She takes a practical, collaborative approach and helps people set clear goals. Sessions break issues into steps and focus on skills to manage symptoms day to day.
How much clinical experience does she have?
She has 14 years of experience working in counselling and related roles.
Which professional body is she a member of?
She is a member of the British Association for Counselling and Psychotherapy, listed as BACP.
In which languages are sessions available?
Sessions are offered in English.
Can people outside the UK book with her?
She is not currently accepting international clients.
How are sessions booked and what does it cost?
Cost varies by location and sessions use a subscription that can be cancelled at any time; precise fees depend on the chosen arrangement.
How do I start a first session?
Select the See online counselling options button, complete a short matching questionnaire and then schedule a first session.
Details come from information the counsellor supplied to BetterHelp. A membership or registration can be checked on the professional body's own register.
Online counselling is not emergency care. In an emergency call 999, or see the help numbers.