Counsellor profile
Joanne McKenzie, NCPS
Counsellor - stress and relationships
See online counselling options- Person-centred approach
- Cognitive behavioural tools
- Mindfulness techniques
About Joanne
Counsellor Joanne McKenzie is registered with the National Counselling and Psychotherapy Society (NCPS) and has four years of professional experience. She works with people in the United Kingdom on stress, anxiety, relationship issues, self esteem and LGBT concerns, among other difficulties. Joanne describes her approach as person-centred, and she aims to make it straightforward to begin talking about what matters.
Joanne uses a client-centred way of working that focuses on listening and reflecting what someone says. That often helps people clarify their thoughts and feelings and decide what to try next. She also draws on cognitive behavioural techniques to look at unhelpful thinking patterns and practical ways to change them.
Mindfulness-based ideas are used in sessions when they suit a person’s needs, for example to manage strong emotions or to reduce ongoing worry. Solution-focused ideas are sometimes introduced to set short-term goals and notice small changes between sessions. Joanne combines these methods to match what a person wants to work on rather than following a fixed recipe.
She has experience supporting people dealing with loss, trauma and abuse, eating and body-image concerns, anger, and issues around commitment and intimacy. She also works with those coping with life transitions, career doubts, and complex emotional patterns described as personality difficulties.
Joanne offers practical steps for getting started. Prospective clients complete a short matching questionnaire and then schedule a first session. Sessions use a subscription model that can be cancelled at any time.
How her approaches are used in online counselling
Joanne uses client-centred work to focus on what matters to the person in front of her, listening and reflecting to help bring clarity. This approach is helpful for people wanting to talk through feelings, identity questions, relationship worries or grief.She also draws on cognitive behavioural therapy, which looks at thinking patterns and practical steps to change unhelpful behaviours. CBT techniques can be useful for anxiety, low mood and managing strong reactions, and they translate well to a series of focused online conversations.
Choosing the right approach is part of the work. Joanne will discuss different methods with the client and agree which to try first. That decision is collaborative and can change as progress is made or goals shift.
The profile does not list specific session formats, so confirm available options before booking. Online sessions can make it easier to fit counselling into a busy day, cut travel time and allow for shorter check-ins when needed. They also allow a consistent programme of meetings across weeks, which helps keep momentum while working on stress, relationships, trauma or coping with life changes.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
4+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
What kinds of problems does she help with?
She helps with stress, anxiety, depression, relationship issues, self esteem and LGBT concerns. Additional areas include grief, trauma and abuse, eating and body image, anger and career worries.
Which therapeutic approaches does she use?
She works in a client-centred way and also uses cognitive behavioural techniques, mindfulness ideas and solution-focused methods. These are chosen to suit a person’s goals and preferences.
How much experience does she have?
She has four years of professional work experience as a counsellor in the UK. That experience has involved a range of emotional and relationship concerns.
What qualification does she hold and where does she practise?
She is registered with the National Counselling and Psychotherapy Society (NCPS). Her practice is based in the United Kingdom.
Can I have sessions in languages other than English?
Sessions are offered in English. International clients are not currently accepted.
What session formats are available?
The original profile does not list specific session formats. Please confirm current session options before booking.
How are fees handled?
Fees vary with location and sessions use a subscription that can be cancelled at any time. Check the subscription details for exact pricing.
How do I begin working with her?
Start by selecting the See online counselling options button, complete a short matching questionnaire, and then schedule a first session.
Details come from information the counsellor supplied to BetterHelp. A membership or registration can be checked on the professional body's own register.
Online counselling is not emergency care. In an emergency call 999, or see the help numbers.