Counsellor profile
Jacqueline O'Neill, BACP
Counsellor - stress and anxiety support
See online counselling options- Stress and anxiety
- Grief and loss
- Self esteem
About Jacqueline
Counsellor and BACP member Jacqueline O'Neill has nine years of professional practice in the United Kingdom. She helps people with stress, anxiety, grief, low self-esteem and depression. Jacqueline also supports those facing life changes and people coping with caregiver strain, disaster-related stress, first responder issues, women's issues and young adult concerns.
Jacqueline works in a conversational and plain manner. She treats the person as expert in their own life and focuses on practical steps that can be tried between sessions. Conversations aim to identify current strengths and small changes that reduce pressure and build confidence.
Sessions usually begin by clarifying what matters most now and what the client hopes to achieve. Jacqueline listens to current difficulties and suggests simple ways to manage symptoms day to day. She uses a mix of evidence-based therapeutic techniques adapted to the person's situation.
Her approach suits people who want clear, actionable suggestions rather than long theoretical discussion. Jacqueline explains options and checks what feels helpful before trying a new method. She encourages short-term goals alongside work on deeper issues when needed.
People who are deciding whether to try counselling will find a straightforward, practical conversation in first sessions. Jacqueline asks about current stresses, recent changes and what the person wants to be different. Clients are then supported to plan next steps and agree how progress will be reviewed.
Approaches and how online counselling works
Jacqueline uses evidence-based therapeutic techniques adapted to each person. One common approach is practical problem-focused work that looks at current behaviours and coping strategies to reduce stress and anxiety. This helps when the issue is clear and people want concrete steps to change daily patterns.A second approach involves working with mood and low self-esteem by identifying unhelpful thinking and practising alternative perspectives and behaviours. This type of work suits people who want to understand how thoughts and actions affect mood and to practise new ways of responding.
Choosing the right approach is part of the work. Jacqueline discusses options with clients and agrees what to try first. She reviews progress and adjusts the plan based on what the person finds helpful, so the process is collaborative.
Confirm the exact session formats before booking, as the biography does not list specific options. Many people find online counselling useful for fitting sessions into a busy week, reducing travel time and allowing shorter check-ins when needed. If a particular format matters to you, check the booking details or ask during the matching questionnaire.
Areas of expertise
Additional focus areas
Experience
9+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
What concerns does she work with most?
She works with stress, anxiety, grief, low self-esteem, depression and coping with life changes. There is also work on caregiver stress, disaster-related stress, first responder issues, women's issues and young adult concerns.
What is her therapeutic style?
She uses a plain, conversational style and practical steps. The focus is on identifying strengths and small changes to reduce pressure and build confidence.
How much experience does she have?
Jacqueline has nine years of professional experience working in the United Kingdom. That time has included supporting people with a range of stress and loss issues.
Which professional body is she a member of?
She is a member of BACP, the British Association for Counselling and Psychotherapy.
In what languages are sessions offered?
Sessions are offered in English only.
What session formats are offered?
Please confirm current session options before booking, as the biography does not list specific formats. Check the booking details to see which session types are available.
How are fees handled?
Cost varies with location and sessions use a subscription that can be cancelled at any time. Exact pricing is provided during booking based on the chosen location and subscription plan.
How do I begin a first session?
Select the See online counselling options button, complete the short matching questionnaire and schedule your first session through the system.
Details come from information the counsellor supplied to BetterHelp. A membership or registration can be checked on the professional body's own register.
Online counselling is not emergency care. In an emergency call 999, or see the help numbers.