Counsellor profile
Francesca Martin, BACP
Counsellor - relationships and life changes
See online counselling options- Client-Centred therapy
- Couples counselling
- Online and telephone
About Francesca
Francesca Martin is a counsellor and a Registered Member of the British Association for Counselling and Psychotherapy, with 17 years' experience working in the United Kingdom. She has worked in schools and counselling agencies, including services focused on alcohol-related issues, and has provided counselling to young people, adults and couples. Francesca also holds a qualification in couples counselling and a CPD certificate in online and telephone counselling, and she is a qualified counselling supervisor.
She mainly uses a client-centred approach. That means she listens without directing the outcome and helps people find their own options. Sessions are conversational and focus on what matters now, such as stress, anxiety, relationships, grief, self-esteem, and coping with life changes.
Her background includes long-term work as a school counsellor and experience in agencies that support people with addiction and alcohol-related problems. That experience informs how she talks about career strain, parenting pressures, compassion fatigue and the practical effects of chronic illness or disability.
Francesca also works with concerns around intimacy, attachment and abandonment, and issues associated with neurodiversity such as autism and Asperger syndrome. She can help people thinking about separation, blended family dynamics, communication problems and body image.
Sessions aim to be straightforward and conversational. Francesca listens, reflects and helps people make sense of what they are feeling. If someone wants to begin, they are asked to use the site process to complete a short questionnaire and arrange a first session.
How Francesca uses client-centred work online
Francesca practises client-centred counselling, which focuses on attentive listening and reflection. The counsellor offers space to talk and helps people explore their own feelings and choices. This approach is often useful for issues such as stress, anxiety, relationship concerns and grief.She also has training in couples counselling, which concentrates on communication and understanding between partners. That approach looks at patterns of interaction and practical steps to improve talking and decision-making. Both approaches aim to keep the client's experience central while working toward clearer options and goals.
Finding the right approach is part of the work. Francesca discusses goals and preferences with each person and chooses ways of working together that fit those needs. This is a collaborative process and can change as issues become clearer.
Her profile records a CPD certificate in online and telephone counselling, so she has experience with remote sessions. Please confirm which session formats she currently offers before booking. Online or telephone sessions can make it easier to fit counselling into daily life, for example by removing travel, allowing a shorter check-in at lunch, or avoiding the need to be on camera when that is not wanted.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
17+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
What concerns does she commonly help with?
She works with stress, anxiety, relationship problems, grief, low self-esteem and coping with life changes. Additional areas include addiction, ADHD and intimacy-related issues.
How does she approach counselling?
She uses a client-centred approach, which means she listens and reflects rather than directing decisions. The focus is on helping people find their own options and understanding.
How much experience does she have?
She has 17 years' experience working in schools and counselling agencies, including an agency specialising in alcohol-related issues.
Which professional body is she a member of and where does she practise?
She is a Registered Member of the British Association for Counselling and Psychotherapy (BACP) and practises in the United Kingdom.
In what languages can sessions be held?
Sessions are offered in English.
Can people outside the UK work with her?
She does not accept international clients at this time.
What formats are used for sessions?
Her profile notes a CPD certificate in online and telephone counselling, but please confirm the current session formats before booking.
How are payments and first steps handled?
Cost varies with location and sessions use a subscription that can be cancelled at any time. To begin, use the site button to complete a short matching questionnaire and schedule a first session.
Details come from information the counsellor supplied to BetterHelp. A membership or registration can be checked on the professional body's own register.
Online counselling is not emergency care. In an emergency call 999, or see the help numbers.