Counsellor profile
Florbela Santos, BACP
Counsellor - stress and relationship support
See online counselling options- Client-Centred
- Psychodynamic ideas
- Mindfulness and somatic
About Florbela
Counsellor and BACP member Florbela Santos has 13 years of experience working in the United Kingdom. She helps people who are dealing with stress, anxiety, relationship and family concerns, trauma and abuse, and related difficulties such as depression and addictions.
Florbela uses a mix of approaches that suit the person in front of her. She draws on client-centred work to listen closely and follow the client's pace. She also uses psychodynamic ideas to look at patterns that repeat over time, and mindfulness and somatic methods to bring attention to the body and present moment.
Sessions aim to be straightforward and practical. Conversations focus on what feels most pressing, such as coping with panic, working through grief, dealing with parenting strain, or concerns around eating and sleeping. Florbela also offers support around attachment, codependency, forgiveness and financial stress where these link to emotional distress.
She describes her way of working as respectful and sensitive. The content and pace of sessions are agreed with each person. That might mean short-term focused work or longer exploration depending on needs.
People who speak English can work with her, and she accepts international clients. To begin, the site asks people to complete a short matching questionnaire and then schedule a first session via the online counselling options button.
How her approaches work in online counselling
Client-Centred Therapy focuses on listening and following the person's lead. In practice this means sessions begin with open questions, and the counsellor reflects back what she hears so the person can clarify thoughts and feelings. Psychodynamic work looks at patterns across relationships and time. It helps when someone wants to understand repeating difficulties, such as attachment or codependency patterns.Choosing the right approach is part of the work. Florbela will discuss options with each person and agree an approach together based on needs, goals and preferences. That conversation can change as therapy progresses, and she will check in about what is helping.
Session formats are not specified in the biography, so confirm current options before booking. Online sessions can make it easier to fit counselling around work, childcare or travel. They also allow people to join from different locations when international contact is needed. Practical benefits include less time spent travelling, the option of shorter check-ins if needed, and more flexibility in scheduling.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
13+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
What kinds of problems does she help with?
She works with stress, anxiety, relationships, family concerns, trauma and abuse. Other areas include depression, addictions, grief and issues around eating and sleeping.
What is her therapeutic style?
Her work mixes client-centred listening with psychodynamic reflection and mindfulness or somatic techniques. She adapts the style to what the person needs in session.
How long has she practised?
She has 13 years of professional experience in counselling and related work.
Which professional body is she a member of?
She is a member of the British Association for Counselling and Psychotherapy, listed as BACP.
Can sessions be held in languages other than English?
Sessions are offered in English.
Does she work with international clients?
Yes, she accepts international clients.
How are sessions arranged and what do they cost?
Cost varies with location and sessions are provided through a subscription that can be cancelled at any time.
How do I start a first session?
Use the See online counselling options button, complete the short matching questionnaire, and schedule a first session.
Details come from information the counsellor supplied to BetterHelp. A membership or registration can be checked on the professional body's own register.
Online counselling is not emergency care. In an emergency call 999, or see the help numbers.