Counsellor profile
Claire Austen, NCPS
Counsellor - Stress and Anxiety
See online counselling options- Person centred
- CBT strategies
- Attachment focus
About Claire
Counsellor Claire Austen is a member of the National Counselling and Psychotherapy Society (NCPS) with five years' experience. She works with people in the United Kingdom on issues such as stress, anxiety, depression, grief, relationships and parenting concerns. Claire also supports people facing addictions, LGBT issues, trauma and self-esteem difficulties.
Claire uses a person-centred approach as the main framework for her work. That means she listens without judgment and encourages people to find their own answers once unhelpful blocks are noticed. She combines this with practical ideas from cognitive behavioural therapy, so sessions can include steps to try between meetings.
Her practice draws on several ways of working, including attachment-based and psychodynamic ideas. These approaches look at how past relationships and patterns affect current feelings and behaviours. Claire also uses elements of dialectical behaviour therapy for managing strong emotions and building coping skills.
Sessions aim to be straightforward and conversational. Claire explains approaches in plain language and helps set realistic, manageable steps when useful. She has worked with adults from a variety of backgrounds and age groups during her five years in practice.
Sessions are conducted in English and Claire accepts international clients as described in her profile. Costs vary with location and sessions use a subscription that can be cancelled at any time. To start, clients use the site button to complete a short matching questionnaire and book an initial session.
How Claire uses therapy approaches in online counselling
Claire commonly draws on person-centred work and cognitive behavioural therapy in sessions. Person-centred counselling focuses on listening and supporting the client to find their own way forward. It helps when someone wants to reflect on feelings and make sense of difficult situations.Cognitive behavioural therapy (CBT) offers practical steps and skills to change unhelpful thinking and behaviours. It is useful for anxiety, low mood and problems where short-term strategies are needed. Claire also uses attachment-based ideas to look at how past relationships shape current reactions, which can help when patterns repeat in close relationships.
Finding the right approach is part of the work. The therapist will talk with the client about their needs, goals and preferences. Together they decide which methods to focus on and agree on practical tasks or goals to try between sessions.
The profile does not list specific session formats, so confirm the available options before booking. Online counselling can make sessions easier to fit around work and family life, reduce travel time and allow shorter check-ins when needed. It can also permit telephone-only or lower-bandwidth arrangements if video is difficult, but check which of these formats Claire offers when you arrange a first session.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
5+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
What kinds of problems does she help with?
She helps people manage stress, anxiety, depression, grief, relationship and parenting concerns, and related issues such as addictions and self-esteem.
What is her therapeutic style?
Her main framework is person-centred counselling, supported by CBT techniques and elements from attachment and psychodynamic approaches.
How much experience does she have?
Claire has five years' experience working with people on a range of emotional and relational difficulties.
Which credential and country does she list?
She is listed with the National Counselling and Psychotherapy Society (NCPS) and works in the United Kingdom.
Which languages and international options are available?
Sessions are offered in English and she accepts international clients as noted in the profile.
What session formats are offered?
The biography does not specify session formats. Please confirm current session options before booking.
How are fees handled?
Costs vary with location and sessions use a subscription model that can be cancelled at any time.
How do I begin with her?
Use the See online counselling options button, complete a short matching questionnaire, and schedule a first session.
Details come from information the counsellor supplied to BetterHelp. A membership or registration can be checked on the professional body's own register.
Online counselling is not emergency care. In an emergency call 999, or see the help numbers.