Counsellor profile
Charlotte O'Neill, BACP
Counsellor - anxiety and life changes
See online counselling options- Client-Centred
- Existential therapy
- Solution focused
About Charlotte
Counsellor and member of the British Association for Counselling and Psychotherapy (BACP), Charlotte O'Neill has three years' experience working with people in the United Kingdom. She supports people facing stress, anxiety, low self-esteem, career questions, depression, relationship and family concerns, grief, trauma and intimacy-related issues. Charlotte works in a conversational, person-focused way and keeps sessions grounded and practical.
Charlotte uses client-centred ideas to help people talk through what matters to them. She also draws on existential thinking to look at meaning and choice in people's lives. Solution-focused techniques are used when someone wants short-term, goal-oriented work and clear next steps.
Her approach begins by listening closely to what someone says is causing difficulty. She asks simple questions and reflects back what she hears. From there she and the client agree on what to focus on and how to work week to week.
Charlotte notes that people respond differently to counselling, so she checks in regularly about what is and is not helpful. She keeps language straightforward and avoids jargon. Practical coping ideas and small, manageable actions are offered when they fit the client's aims.
Sessions are conducted in English. Charlotte is listed with the BACP and practices in the UK. She asks people to use the site process to complete a short questionnaire and arrange a first session.
Approaches used in online counselling and what they do
Charlotte uses client-centred work which focuses on listening closely and reflecting back what the person says. This approach helps people feel heard and clarify what they want to change.She also uses existential ideas which look at questions of meaning, choice and responsibility. This can help when life changes or uncertain periods leave someone asking what matters next.
Solution-focused work concentrates on small, practical steps and clear goals. It is useful when someone wants short-term direction and concrete actions to try between sessions.
Finding the right mix of approaches happens together. The therapist will discuss goals, preferences and what feels most useful, and then try methods that fit the person's needs. Adjustments are made as the work progresses so the plan stays relevant.
The biography does not list specific session formats, so please confirm the available options before booking. Online counselling can make it easier to fit sessions around work and family life, or to have shorter check-ins when needed. It also lets people avoid travel time and choose quieter surroundings that suit them.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
3+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
What concerns does she commonly help with?
She works with stress, anxiety, low self-esteem, depression, relationship and family concerns, grief, trauma, intimacy issues and related life changes.
How would you describe her therapeutic style?
Her work is client-centred and conversational, using existential questions about meaning alongside solution-focused steps when helpful.
How much experience does she have?
Charlotte has three years of experience providing counselling in the United Kingdom.
Which professional body is she a member of?
She is a member of the British Association for Counselling and Psychotherapy, listed as BACP.
Can sessions be held in other languages?
Sessions are offered in English only.
What session formats are available?
Please confirm current session options before booking as the biography does not specify particular formats.
How are fees and payment handled?
Cost varies with location and sessions use a subscription that can be cancelled at any time.
How do I begin working with her?
Select the See online counselling options button, complete the short matching questionnaire, and schedule your first session.
Details come from information the counsellor supplied to BetterHelp. A membership or registration can be checked on the professional body's own register.
Online counselling is not emergency care. In an emergency call 999, or see the help numbers.